How visits are counted, how Google Analytics is handled, and where your booking inquiry goes.
This page explains what steptownhotel.com records when you visit it and what happens to the details you send in a booking inquiry. Last updated 17 October 2026.
The site keeps its own simple visit count. It sets no cookie and stores nothing on your device. For each page view it records the page, the website you came from, any campaign tags in the link you followed, whether your screen is small, medium or large, your country, and which booking steps were used (for example, a room added). It does not record form contents.
To tell visitors apart within a single day, it makes a short code from your IP address and browser details, mixed with a random value that is thrown away at the end of the day. The code cannot be turned back into your IP address, cannot be followed from one day to the next, and your IP address and browser details are not stored.
The site also uses Google Analytics 4 and Google Tag Manager to understand how it is used. Google handles that data under its own privacy policy.
If you are visiting from the European Economic Area, the United Kingdom or Switzerland, or your location cannot be determined, a banner asks first. Until you choose Accept, Google Analytics storage stays off; Decline keeps it off. Your choice is saved in a cookie called cc_cookie for about six months. From other countries, Google Analytics runs without a banner.
Pages load their fonts from Google Fonts and some page scripts from public content delivery networks (cdn.tailwindcss.com and unpkg.com). Your browser connects to those servers to fetch them, so they see your IP address as any web server would.
Tripadvisor ratings widget (loads a script from jscache.com and tripadvisor.com to show the hotel’s current rating).
When you send the booking form, the hotel receives your name, email address, phone number if you gave one, your dates, number of guests, the rooms you chose, any notes, and your airport transfer and flight details if you asked for a pick-up. The hotel uses them to answer your inquiry and to prepare your stay. The details are saved in the hotel’s booking records, a notification goes to the hotel by email, and an email goes to the address you gave.
To ask what the hotel holds about you, or to have it corrected or removed, email stepst22@yahoo.com or call +250 785 005 662. To see the hotel itself, visit the about page.